THE HUB

What it is

The Planar QE9850 is a large-format commercial display for digital signage, corporate presentation, and collaborative spaces. It is part of the Planar QE Series of professional displays.

Specs

Resolution: 3840 x 2160

Size: 98"

Inputs: DisplayPort 1.2, HDMI 2.0, HDMI 1.4b, VGA, OPS

Mounting: VESA (model dependent)

Setup

First Use: Install USB drivers for serial communication. For Windows, use CP210xVCPInstaller_x64.exe (64-bit) or CP210xVCPInstaller_x86.exe (32-bit) from the accessory kit USB drive.

Video Optimization: Adjust phase (VGA only, 0-100), clock (VGA only, 0-100), and zoom (0-10, default 0).

CEC: Enable: Off, On (Default: Off). Auto Standby: Off, On (Default: Off).

Control: OSD Keypad, IR Remote, USB-B (serial), TCP/UDP (port 57).

Support

Tech Support Phone: 1-866-PLANAR1 (866-752-6271), +1 503-748-5799 / +1 503-748-5899 (outside US)

Power Cycle: Turn AC switch to "O" or disconnect AC power cord.

Factory Reset: Via OSD: Main -> Advanced Settings -> System Settings -> Factory Reset. Via Button: Press and hold reset button with a pin, reconnect power, wait for status LED flash, release button. Via USB Mouse: Connect mouse, click Advanced -> System -> Factory default -> OK.